Profile setup
A review of each branch's Google profile: categories, hours, photos, services and posts.
Business services
Your Google reviews sell for you before a customer ever calls
We grow the number and average of your genuine reviews, reply to every review in your brand's voice, and set up your Google Business Profile so you show up for people searching nearby.
Suits:Restaurants and cafésClinics and medical centresHotels and serviced apartmentsShops and service centresMulti-branch chains
Google reviews and reputation
What we solve
- 1Plenty of happy customers, but few of them leave a review
- 2Unanswered negative reviews that turn new customers away
- 3A lower average rating than competitors in the same area
- 4An incomplete profile: photos, hours and services missing
- 5Many branches with no unified way to track reviews
What we deliver
What you get
Review collection system
QR codes and WhatsApp messages after a visit or purchase, inviting happy customers to review in one step.
A reply to every review
Tailored Arabic replies to positive and negative reviews, in your brand's tone and on time.
Handling negative reviews
Routing the complaint to the branch to resolve it, and flagging reviews that break Google's policies.
Branch tracking
Average rating, review count and reply speed per branch, in a clear monthly report.
How it works
Our process
- 1
Diagnose
We compare your reviews and profile with your closest competitors and find the gaps.
- 2
Prepare
We complete the profile and design review collection tools for every branch.
- 3
Run
We train your team to ask for reviews, and reply to reviews as they come in.
- 4
Measure
A monthly report on growth in count, average and reply speed.
From our work
Reef Alarab Restaurants
- 21,575 reviews under management across eight branches
- 714 replies published through an Arabic reply engine
- 98 reply variants for different kinds of reviews
Google reviews and reputation
Frequently asked questions
Do you guarantee a specific rating?
The rating is the customer's choice, so we don't promise a number. We promise a system that makes asking for reviews a daily habit for your team, a reply to every review, and a monthly report that shows progress.
Can negative reviews be removed?
Google only removes reviews that break its policies, such as abusive reviews or ones not based on a real experience. We file removal requests for those, and handle the rest with a professional reply and a fix for the problem.
We have many branches. Can you manage all of them?
Yes. We track every branch in one dashboard, which is what we built for the Reef Alarab chain and its eight branches.
When will we see results?
Replies and profile improvements start in the first week. Review growth starts once the collection system is running in your branches, and you follow it in the monthly report.
In-demand services
Other services you may need
Let's work together
Let's start from your needs
A campaign that needs results, a system that needs building, a funding opportunity that needs preparing, or an application stuck on a platform. We'd be glad to review it and propose the right approach.